DBS - Frequently asked questions
Are the application forms electronic or paper based?
Application forms are hard copy paper form and we will send you the required amount of forms in the post upon request.
Individuals can also register for the Online Update Service allowing them to reuse their DBS certificates when applying for similar jobs.
How much do FSPA charge for a criminal record check?
The FSPA charges the standard DBS costs for criminal record checks, plus a £10 administration fee. The costs are as follows:
- Standard check - £36.00
- Enhanced check - £54.00
What level of check do I need to ask for?
The definition of Regulated Activity changed from 10 September 2012 with the introduction of The Protection of Freedoms Act 2012. From this date only those who fall within the new definition are entitled to an Enhanced DBS check with a check of the relevant barred lists. All those who fall within the old definition can continue to have an enhanced check but without the barred lists.
The employer must decide what level of check is appropriate for the role of the applicant. You can download the DBS official guidelines here
|Type of check
||What it will check for
Spent and unspent convictions, cautions, reprimands, final warnings
As above - plus any additional information held locally by police forces that’s reasonably considered relevant to the post applied for
Enhanced with list checks
As above - plus a check of the appropriate DBS barred lists
Who verifies the identity of the applicant?
We ask everyone who requests a DBS check through us to verify the identity of the applicant by completing our 'Identification of subject for disclosure' form and will provide this form with each application. We do not accept any ID documentation being sent to us via post.
Click here to download our identity checking guidelines
When do I need to get my employees DBS check renewed?
Although a DBS check has no official expiry date, any information included will only be accurate at the time the check was carried out. It is up to an employer to decide if it's recent enough or suitable for the current purpose. Generally it is best practice to get an employee re-checked every three years.
It’s also up to the employer to check that the applicant’s identity matches the details on the certificate.
How long will it take to get my certificate through?
The FSPA will try to do a fast turnarnound with all application forms received, however all forms need to be sent to the Disclosure and Barring Service for processing and we cannot confirm how long that will take. We advise you to allow at least 2 weeks for a standard check and 4 weeks for an enhanced.
Applications may also be delayed if information is missing or the form is not completed correctly. You can track the application online via the tracking service using the form reference number and applicants date of birth.
A member of staff has lost their certificate. Can they get a replacement?
The DBS can’t provide replacements for lost or destroyed certificates. You will need to re-apply for a new certificate.
An applicant has disputed something on their DBS certificate. What do I do?
For information on the disputes process please visit https://www.gov.uk/disclosure-barring-service-check/appeals-and-disputes